Back

VirtualStaX Support.

Get the most out of the platform. Contact us if you don’t find what you’re looking for.

Creating your VirtualStaX Account

VirtualStaX is a web-based application that gives you the flexibility to access and use the app on your PC or mobile device and you can complete your registration on the app on either one of the two. 

*By completing the registration on the VirtualStaX App, you confirm that you are at least 18 years old and residing in an unrestricted/banned country. *See Age, Documents and Location

Complete your registration by following these steps: 

  1. Enter a contactable email address which you will use to sign in and manage your account on the app.
  2. Read our VirtualStaX Terms and Conditions and Privacy Policy
  3. Tick the box to indicate if you agree. You will not be able to register on the app if you do not agree with our Terms and Conditions and Privacy Policy, or if the checkbox is not checked. 
  4. Complete your email verification by entering the 6-character code sent to your email. 
  5. Create a unique password which will be used for signing in purposes 
  6. Choose a Username that you will use to be identified with on VirtualStaX.  You will not be able to change or edit this Username once you have created it . To change or edit it, you will have to contact us at support@virtualstax.com.
  7. Add a profile picture from your device gallery, or allow VirtualStaX access to your camera and take a photo (selfie)(not compulsory)
  8. Tap the Create Account button to create your VirtualStaX account - welcome onboard!